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+34 945 601 228 | visitas@grupofaustino.es
ESP

TERMS OF USE

Reservations

Requests made under the option PAY AT WINERY do not constitute a confirmation of your visit at the date and time you stipulate. Your request will be handled by the winery's customer service team who will contact you by the email address as provided via the request form.

In order to confirm your meal reservation, you must provide a valid CREDIT CARD NUMBER, CREDIT CARD EXPIRY DATE and name of the BANK to which it belongs.

PAYMENT will be made only at the winery. Your CREDIT CARD is only a MEANS OF GUARANTEE.

Reservations PAID ONLINE VIA OUR WEBSITE

If you wish to benefit from the discount displayed on the website, you have to pay online by clicking on the PAY WITH CREDIT CARD button. This will give you access to Banco Sabadell's payment gateway and will display the discount already applied as indicated in the offer of the purchased product.

This payment will be made at the POS of the winery corresponding to your purchase:

Bodegas Faustino S.L.

Bodegas Portia S. L. 

Bodegas Campillo S. L. 

Service cancellations

As long as CANCELLATIONS or CHANGES in the number of attendees are made with a MINIMUM 48 HOURS IN ADVANCE OF THE DAY OF THE VISIT OR MEAL, no cancellation charges will be applied.

Any cancellations made the day before (24 hours before your reservation) will be subject to a 50% cancellation fee.

In the event of CANCELLATION OR MODIFICATION OF RESERVATIONS in the 24 hours prior to your reservation, 100% OF THE TOTAL AMOUNT will be CHARGED. 

Visitors are reminded that they must be respectful of other people and that SPORTSWEAR and FANCY DRESS is NOT PERMITTED in the winery.